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Privacy policy

Last updated: July 2, 2026

Highwater (“Company,” “we,” “us,” or “our”) operates the website located at www.highwater.com (the “Site” or “Service”). This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you when you visit or use our Site.

By using the Site, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use the Site.

1. Definitions

  • Personal Data means any information that identifies, relates to, or could reasonably be linked with a specific individual.
  • Usage Data means information collected automatically when you interact with the Site, such as device and browsing information.
  • Cookies are small data files placed on your device by a website to store information about your visit.
  • Service Provider means a third party engaged by us to help operate, provide, or support the Site.
  • You means the individual accessing or using the Site, or the entity on whose behalf that individual is acting.

2. Information We Collect

2.1 Information You Provide. We may collect personal information you voluntarily provide to us, such as when you create an account, fill out a form, subscribe to a newsletter, request support, or otherwise communicate with us. This may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Any other information you choose to submit

2.2 Information Collected Automatically. When you visit the Site, we and our service providers may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.

2.3 Cookies and Similar Technologies. We use cookies and similar tracking technologies to operate and improve the Site, remember your preferences, and analyze how the Site is used. You can set your browser to refuse some or all cookies, but doing so may affect certain features of the Site.

3. How We Use Your Information

We may use the information we collect to:

  • Provide, operate, and maintain the Site;
  • Create and manage your account;
  • Respond to inquiries and provide customer support;
  • Send administrative information, updates, and, where permitted, marketing communications;
  • Monitor and analyze usage and trends to improve the Site;
  • Detect, investigate, and prevent fraudulent or unauthorized activity; and
  • Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

  • Service Providers: With vendors who perform services on our behalf, such as hosting, analytics, email delivery, and customer support.
  • Business Transfers: In connection with a merger, acquisition, financing, or sale of company assets.
  • Legal Requirements: Where required to comply with applicable law, legal process, or governmental request.
  • Protection of Rights: To protect the rights, property, or safety of Highwater, our users, or others.
  • With Your Consent: For any other purpose disclosed to you with your consent.

5. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, or as required by law, whichever is longer.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to the personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of your personal information;
  • Opt out of certain uses or disclosures of your information, including for targeted advertising; and
  • Not be discriminated against for exercising these rights.

To exercise any of these rights, please contact us using the information in Section 11 below.

8. Children’s Privacy

The Site is not directed to children under the age of 13 (or 16, where applicable), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Third-Party Links

The Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of any third-party sites, and we encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last updated” date above. Your continued use of the Site after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: info@highwater.com